- Public-private partnership applies brokerage fees of 2% or lower to ease the financial burden on small business owners -

Incheon Metropolitan City announced that it signed a public-private partnership agreement on May 6 with Mukkebi, Shinhan Bank and Kona I to launch a public delivery app service aimed at easing the burden on small business owners struggling with high commission fees charged by private delivery platforms and revitalizing the local economy.
The public delivery app service is designed to improve the profit structure of small business owners affected by private delivery platform brokerage fees of up to 7.8%. By linking the service with the Incheon eum local currency payment system (Incheon Love Gift Certificate), the city also aims to promote local consumption and establish a sustainable delivery ecosystem that benefits both small business owners and citizens.
Under the agreement, small business owners using public delivery apps such as “Mukkebi,” “Ddangyo,” and “Baedal e-Um” will be subject to brokerage fees of 2% or lower, which is expected to significantly reduce their operating costs. Incheon plans to establish a virtuous cycle of local consumption by integrating payment services with the Incheon eum local currency system (Incheon Love Gift Certificate).
“This project is a win-win policy that reduces burdens on small business owners while enhancing convenience for citizens,” said Kim Sang-gil, Director of the Incheon Economic and Industrial Bureau. “We will closely manage the overall operation of the service so that it can become a sustainable platform that both small business owners and citizens can genuinely benefit from.”