e-Questionnaireswill reduce infection/exposure at screening clinics and alleviate the fatigueof frontline staff
IncheonMetropolitan City has decided to introduce an e-questionnaire system to reducethe risk of exposure to infections at its COVID-19 screening clinics, and toreduce the fatigue levels of its frontline healthcare workers.
The CityGovernment announced that it plans to expand the QR code-based medicale-questionnaire system, which is currently being pilot-tested at screeningclinics in four counties and districts across the city, to all ten counties anddistricts under its jurisdiction.
Screening clinics at the four county/district health centers,including Jung-gu, Yeonsu-gu, Namdong-gu, and Ongjin-gun, started pilot-testingthe QR code-based medical e-questionnaire system since last June.
▲The City Government announced that it plans to expand the QR code-based medicale-questionnaire system, which is currently being pilot-tested at screeningclinics in four counties and districts across the city, to all ten counties anddistricts under its jurisdiction. Image of the screening clinic at theBupyeong-gu Public Health Center.
The decision to expand the QR code-based e-questionnaire systemwas prompted by a university student who suggested the idea to Mayor ParkNamchoon via SNS, to which the Major agreed.
Theuniversity student was concerned that the current testing system at screeningclinics involves the process of waiting → interviewing → collecting → returninghome. He pointed out that if a clinic saw a surge in patients waiting fortesting, it would inevitably increase waiting time and the risk of contact,which could lead to another wave of confirmed COVID-19 patients.
Switchingto an e-questionnaire using a QR code instead of filling out the questionnaireby hand can reduce the waiting time, lower the risk of infection, and reducethe workload of frontline healthcare providers at screening clinics.
▲Introducing an e-questionnaire system using QR codes can reduce the pressure onfrontline healthcare workers caused by handwritten questionnaires, and minimizeproblems such as patients writing erroneous phone numbers. Furthermore, ane-questionnaire can reduce the risk of infection caused by the highconcentration of people waiting to be tested. Image of the Bupyeong-guscreening clinic
Mayor Park Namchoon saw that the university student’s suggestionwas valid and instructed the relevant departments to review the expansion ofthe e-questionnaire system. The instructed departments determined that theresults of the four pilot trials were effective, and decided to expand thesystem to all ten screening clinics across the city.
With theQR code-based electronic medical questionnaire system, the subject scans the QRcode on the spot, then fills out an e-questionnaire. Once the e-questionnaireis complete, a healthcare worker check’s the subject’s ID and responses writtenon the e-questionnaire, then prints a barcode for the subject. With the barcodeprinted, a sample specimen is collected from the subject for testing.
Introducingthis can reduce the pressure on frontline healthcare workers caused byhandwritten questionnaires, and minimize problems such as patients writingerroneous phone numbers. Furthermore, an e-questionnaire can reduce the risk ofinfection caused by the high concentration of people waiting to be tested.
TheIncheon Metropolitan City Government plans to bring the medical e-questionnairesystem using QR codes on line across all screening clinics at the remaining sixcounties and districts by the end of the week.
Forsubjects who do not own or use a smartphone, however, the regular handwrittenquestionnaire will be available at each screening clinic.