Incheon Help Center for Foreigners Incheon operates a counselling desk and Korean classes to enhance the convenience of living for foreign residents.

  • Website: global.incheon.go.kr (available in English, Chinese, Japanese, and Vietnamese)
  • Address: 40, Yesulro 192beongil, Namdong-gu, Incheon Metropolitan City (3F, Saemaul Center of Incheon Metropolitan City)
  • Tel: 032-429-2677∼2680
Counselling desk
  • Counselling areas : Living convenience regarding housing, education, etc.; professional counselling on laws and work
  • Counselling methods : visit, phone call, online counselling
  • Counselling hours : Mon. to Fri. / 09:00~17:00
Korean Class
  • Class Name Beginner Class / Primary Class 1 and 2 / Intermediate Class / TOPIK Class (12-week course each)
  • Application visits on a first-come first-served basis; online (refer to the notice on the website for each season)

IFEZ Global Center

Various one-stop services are provided to IFEZ foreign residents.

  • Website: http://global.ifez.go.kr (available in English, Japanese, Chinese)
  • Inquiries: 032-458-5790
  • Address: 1F, G-Tower, ArtCenterDaero 175(Songdo-dong), Yeonsu-gu, Incheon Metropolitan City
Major Programs
  • Educational Support : Korean class, Talk House, etc.
  • Counselling : Counselling for living convenience among IFEZ foreign residents; experts' counselling
  • Others : IFEZ Global Center orientation session, traditional culture experiences, etc.

Danuri Call Center

Information on life in Korea is provided to multicultural families·and foreign female immigrants. Support services include counselling on emergency situations, interpretation for daily life, three-way calling, etc.

  • Professional counsellors from the same country help female immigrants.
  • In case counselling and protection are urgently required for emergency situations such as family violence, sexual violence, etc., this service is available 24 hours a day, 365 days a year. When a difficulty arises in a multicultural family, various support services are available, including counselling on life, nationality, stay in Korea, etc. as well as interpretation and translation for reports at court, etc.
  • PCounselling is followed by various assistance from related agencies such as the Multicultural Family Support Center, family violence counselling center, sexual violence counselling center, shelter for family violence victims, police, hospital, and women's organizations, etc.
  • The counselling content are all confidential in principle.
Service Details
Geomdan New Town Logistics and Distribution Facilities Site

Classification, Contents 로 구성된 표

Classification Contents
Common
  • Counselling in 13 languages
  • Direct ·line for telephone calls to another agency (one-call, one stop)
Counselling on emergency situations or violence incidents & other activities related to emergency support services
  • Counselling in the language of the violence victim 24 hours a day, 365 a year
  • Emergency evacuation facilities (including for children)
  • Shelters for victims of family violence, sexual violence, sex trade, etc.
  • Medical/legal/prosecutor/police services
  • On-site visit counselling service
Information on each step of the life cycle
  • Comprehensive information on living in Korea
  • Information on each stage of life cycle
  • Information on multicultural aspects
Interpretation for daily activity, trilateral phone call service & emergency
  • Trilateral interpretation for immigrants and multicultural families with language problems (emergency, police, hospital, resident center, educational agency, bank, etc.)
  • Supporting communication between family members
How to Use
  • Phone call counselling (trilateral phone call) ☎ 1577-1366
    • Working Hours: 24 hours a day, 365 days a year
    • Service languages: Korean, English, Chinese, Vietnamese, Tagalog(Philippines), Khmer (Cambodia), Mongolian, Russian, Japanese, Thai, Lao, Uzbek, Nepali
  • Online counselling
    • Website: www.liveinkorea.kr
    • How to Use: Menu → Counselling Room → 1:1 counselling (noticeboard)
    • Service Language: Korean, English, Chinese, Vietnamese, Tagalog(Philippines), Khmer (Cambodia), Mongolian, Russian, Japanese, Thai, Lao, Uzbek, Nepali
  • On-site Visit counselling and interview counselling
    • On-site Visit counselling: A Danuri Call Center counsellor visits in person
    • Interview counselling: Counselling is provided at Danuri Call Center for visitors
    • How to Use: Reservation for an appointment with a counsellor
  • Shelter for emergency situations
    • Working Hours: 24 hours a day, 365 days a year
    • How to Use: Visits and counselling service are available in Seoul, Gyeonggi, Suwon, Daejeon, Gwangju, Busan, Gyeongbuk, Gumi, Jeonbuk, Jeonju, etc.
Geomdan New Town Logistics and Distribution Facilities Site

Location, Call Center, Secretariat 로 구성된 표

Location Call Center Secretariat
Seoul(central) 1577-1366 1577-1366
Gyeonggi Suwon 1577-1366 031-257-1841
Daejeon 1577-1366 042-488-2979
Gwangju 1577-1366 062-366-1366
Busan 1577-1366 051-508-1366
Gyeongbuk Gumi 1577-1366 054-457-1366
Jeongbuk Jeonju 1577-1366 063-237-1366
  • 6 local counselling centers and shelters for emergency situations are open on Monday to Friday between 9:00 and 18:00. Any phone call during 024 Guidebook for Foreigners in Incheon off-duty time is connected to Seoul Office and a near shelter for female immigrants will provide assistance.

Multicultural Family Support Center

Services of family education, counselling, cultural program, etc. are provided for early adaptation of multicultural families and marriage immigrants to the Korean society as well as their stable family life.

  • Danuri support for multicultural families. Website: liveinkorea.kr
Multicultural Family Support Centers in Incheon (9 places)
Geomdan New Town Logistics and Distribution Facilities Site

Organization, Address, Telephone No 로 구성된 표

Organization Address Telephone No
Jung-gu Healthy Family & Multicultural Family Support Center 3F Social Welfare Center, Dapdongro 23, Jung-gu(Gyeong-dong) 032-891-1094
Dong-gu Healthy Family & Multicultural Family Support Center Hwadojinro 44beongil, Dong-gu (Songhyeon-dong) 032-773-0297
Michuhol-gu Multicultural Family Support Center Soseongro 189, Michuhol-gu (Hakik-dong) 032-875-1577
Yeonsu-gu Healthy Family & Multicultural Family Support Center Cheongneungdaero 109, Yeonsu-gu (Yeonsu-dong) 032-851-2741
Namdong-gu Healthy Family & Multicultural Family Support Center Soraero 645, Namdong-gu (Mansu-dong) 032-467-3904
Bupyeong-gu Multicultural Family Support Center Yeolumulro 103, Bupyeong-gu (Shipjeong-dong) 032-511-1800∼1
Gyeyang-gu Healthy Family & Multicultural Family Support Center 5, Gyeyangsanro 102beongil, Gyeyang-gu(Gyesan-dong) 032-541-2860∼1
Seo-gu Healthy Family & Multicultural Family Support Center 6, Gyeongmyeongdaero 693beongil, Seo-gu(Gongchon-dong) 032-569-1560∼2
Ganghwa-gun Healthy Family & Multicultural Family Support Center Bukmungil 11-1, Ganghwa-eup, Ganghwa-gun (Gwancheong-ri) 032-933-0980∼1
Major Programs
  • Counselling
    • Counselling and information service for multicultural families and children who have recently moved into Korea
  • Interpretation
    • Escort interpretation for emergency situations and stable settlement in Korea; interpretation for communication between family members
    • Interpretation or translation via phone and email
  • Educational support
    • Korean learning, child education, multicultural education
    • Elementary knowledge for employment: informatization, etiquette at work, image making, etc.
  • Others
    • Community gathering, voluntary work, cultural experience, etc.

Namdong Harmony Center

Customized service for the settlement and independence of multicultural families

  • Website: harmony.namdong.go.kr
  • Inquiries: 032-453-5655
Major Programs
  • Educational support
    • Korean learning, informatization education, multicultural education, global etiquette, Talk House, etc.
  • Counselling
    • Life counselling, law and employment, etc.
  • Others
    • Harmony Choir, community gathering, voluntary work, book cafe, etc.
Geomdan New Town Logistics and Distribution Facilities Site

No, Name of Center, Address, Telephone No 로 구성된 표

No Name of Center Address Telephone No
1 Incheon Seo-gu New Job Center for Women 2F, Juam Plaza, Gajeongro 350, Seo-gu (Gajeong-dong) 032-577-6092
2 Incheon New Job Center for Women Women's Welfare Center, 24, Gyeongwondaero 864beongil, Michuhol-gu(Juan-dong) 032-440-6526
3 Incheon Namdong New Job Center for Women Guwolro 311, Namdong-gu(Mansu-dong) 032-469-1251
4 Incheon Michuhol-gu New Job Center for Women Chungsol Plaza, A-amdaero 109, Michuhol-gu (Yonghyeon-dong) 032-881-6061
5 Incheon New Job Center for Women Giljuro 539, Bupyeong-gu(Galsan-dong) 032-517-9831
6 Incheon NamdongSandan New Job Center for Women 8F, Incheon Business Center, Namdongdaero 215beongil, Namdong-gu(Gojan-dong) 032-260-3604
7 Bupyeong New Job Center for Women Giljuro 539, Bupyeong-gu(Galsan-dong) 032-517-1603
8 Gyeyang New Job Center for Women Bongodaero 628-10, Gyeyang-gu (Hyoseong-dong) 032-554-9368
Source: "Be an Incheoner" - Guidebook for Foreign Residents in Incheon