Incheon Support Center for Foreign Residents operates a counselling desk and Korean classes to enhance the convenience of living for foreign residents.

  • Website: (available in English, Chinese, Japanese, Russian and Vietnamese)
  • Address: 40, Yesulro 192beongil, Namdong-gu, Incheon Metropolitan City (8F, Saemaul Center of Incheon Metropolitan City)
  • Tel: 1833-6333
Counselling desk
  • Counselling areas : Living convenience regarding housing, education, etc.; professional counselling on laws and work
  • Counselling methods : visit, phone call, online counselling
  • Counselling hours : Mon. to Fri. / 09:00~18:00
Korean Class
  • Class Name Beginner Class / Primary Class 1 and 2 / Intermediate Class / TOPIK Class (12-week course each)
  • Application visits on a first-come first-served basis; online (refer to the notice on the website for each season)

IFEZ Global Center

Various one-stop services are provided to IFEZ foreign residents.

  • Website: (available in English, Japanese, Chinese)
  • Inquiries: 032-453-7350
  • Address: 1F, G-Tower, 175 Art center-daero, Yeonsu-gu, Incheon (Songdo-dong)
Major Programs
  • Educational Support : Korean class, Talk House, etc.
  • Counselling : Counselling for living convenience among IFEZ foreign residents; experts' counselling
  • Others : IFEZ Global Center orientation session, traditional culture experiences, etc.

Danuri Call Center

Information on life in Korea is provided to multicultural families·and foreign female immigrants. Support services include counselling on emergency situations, interpretation for daily life, three-way calling, etc.

  • Professional counsellors from the same country help female immigrants.
  • In case counselling and protection are urgently required for emergency situations such as family violence, sexual violence, etc., this service is available 24 hours a day, 365 days a year. When a difficulty arises in a multicultural family, various support services are available, including counselling on life, nationality, stay in Korea, etc. as well as interpretation and translation for reports at court, etc.
  • PCounselling is followed by various assistance from related agencies such as the Multicultural Family Support Center, family violence counselling center, sexual violence counselling center, shelter for family violence victims, police, hospital, and women's organizations, etc.
  • The counselling content are all confidential in principle.
Service Details
Geomdan New Town Logistics and Distribution Facilities Site

Classification, Contents 로 구성된 표

Classification Contents
  • Counselling in 13 languages
  • Direct ·line for telephone calls to another agency (one-call, one stop)
Counselling on emergency situa
-tions or violence incidents &
other activities related to emer
-gency support services
  • Counselling in the language of the violence victim 24 hours a day, 365 a year
  • Emergency evacuation facilities (including for children)
  • Shelters for victims of family violence, sexual violence, sex trade, etc.
  • Medical/legal/prosecutor/police services
  • On-site visit counselling service
Information on each step of the life cycle
  • Comprehensive information on living in Korea
  • Information on each stage of life cycle
  • Information on multicultural aspects
Interpretation for daily activity,
trilateral phone call service &
  • Trilateral interpretation for immigrants and multicultural families with language
    problems (emergency, police, hospital, resident center, educational agency,
    bank, etc.)
  • Supporting communication between family members
How to Use
  • Phone call counselling (trilateral phone call) ☎ 1577-1366
    • Working Hours: 24 hours a day, 365 days a year
    • Service languages: Korean, English, Chinese, Vietnamese, Tagalog(Philippines), Khmer (Cambodia), Mongolian, Russian, Japanese, Thai, Lao, Uzbek, Nepali
  • Online counselling
    • Website:
    • How to Use: Menu → Counselling Room → 1:1 counselling (noticeboard)
    • Service Language: Korean, English, Chinese, Vietnamese, Tagalog(Philippines), Khmer (Cambodia), Mongolian, Russian, Japanese, Thai, Lao, Uzbek, Nepali
  • On-site Visit counselling and interview counselling
    • On-site Visit counselling: A Danuri Call Center counsellor visits in person
    • Interview counselling: Counselling is provided at Danuri Call Center for visitors
    • How to Use: Reservation for an appointment with a counsellor
  • Shelter for emergency situations
    • Working Hours: 24 hours a day, 365 days a year
    • How to Use: Visits and counselling service are available in Seoul, Gyeonggi, Suwon, Daejeon, Gwangju, Busan, Gyeongbuk, Gumi, Jeonbuk, Jeonju, etc.
Geomdan New Town Logistics and Distribution Facilities Site

Location, Call Center, Secretariat 로 구성된 표

Location Call Center Secretariat
Seoul(central) 1577-1366 1577-1366
Gyeonggi Suwon 1577-1366 031-257-1841
Daejeon 1577-1366 042-488-2979
Gwangju 1577-1366 062-366-1366
Busan 1577-1366 051-508-1366
Gyeongbuk Gumi 1577-1366 054-457-1366
Jeongbuk Jeonju 1577-1366 063-237-1366
  • 6 local counselling centers and shelters for emergency situations are open on Monday to Friday between 9:00 and 18:00. Any phone call during 024 Guidebook for Foreigners in Incheon off-duty time is connected to Seoul Office and a near shelter for female immigrants will provide assistance.

Multicultural Family Support Center

Services of family education, counselling, cultural program, etc. are provided for early adaptation of multicultural families and marriage immigrants to the Korean society as well as their stable family life.

Multicultural Family Support Centers in Incheon (9 places)
Geomdan New Town Logistics and Distribution Facilities Site

Organization, Address, Telephone No 로 구성된 표

Organization Address Telephone No
Jung-gu Family Center 3F Social Welfare Center, Dapdongro 23, Jung-gu(Gyeong-dong) 032-763-9337
Dong-gu Family Cente 8, Bangmun-ro, Dong-gu (Songhyeon-dong) 032-773-0297
Michuhol-gu Family Center 129, Nakseomjung-ro, Michuhol-gu (Yonghyeon-dong) 032-875-2993
Yeonsu-gu Family Center Cheongneungdaero 109, Yeonsu-gu (Yeonsu-dong) 032-851-2730
Namdong-gu Family Center 203-31, Hogupo-ro, Namdong-gu (Nonhyeon-dong) 032-467-3904
Bupyeong-gu Multicultural
Family Support Center
Yeolumulro 103, Bupyeong-gu (Shipjeong-dong) 032-511-1800
Gyeyang-gu Family Center 5, Gyeyangsanro 102beongil, Gyeyang-gu(Gyesan-dong) 032-541-2860
Seo-gu Family Center 6, Gyeongmyeongdaero 693beongil, Seo-gu(Gongchon-dong) 032-569-1560
Ganghwa-gun Family Center Bukmungil 11-1, Ganghwa-eup, Ganghwa-gun (Gwancheong-ri) 032-932-1005
Major Programs
  • Counselling
    • Counselling and information service for multicultural families and children who have recently moved into Korea
  • Interpretation
    • Escort interpretation for emergency situations and stable settlement in Korea; interpretation for communication between family members
    • Interpretation or translation via phone and email
  • Educational support
    • Korean learning, child education, multicultural education
    • Elementary knowledge for employment: informatization, etiquette at work, image making, etc.
  • Others
    • Community gathering, voluntary work, cultural experience, etc.

Saeil (New Job) Center for Women

The center assists married immigrant women in looking for jobs and provides employment support, internship, and vocational training

Geomdan New Town Logistics and Distribution Facilities Site

No, Name of Center, Address, Telephone No 로 구성된 표

No Name of Center Address Telephone No
1 Incheon Seo-gu Saeil Center 2F, Juam Plaza, Gajeongro 350, Seo-gu
2 Incheon Saeil Center 24, Gyeongwon-daero 864beon-gil,
3 Incheon Namdong Saeil Center 4F, 750, Namdong-daero, Namdong-gu 032-469-1251
4 Incheon Michuhol-gu Saeil Center HangMaster Tower, 57, Aam-daero,
5 Incheon Metropolitan City Saeil Center 539, Gilju-ro, Bupyeong-gu (Galsan-dong) 032-517-9833
6 Incheon Namdong Industrial Complex Saeil
5F 353, Namdong-daero, Namdong-gu 032-819-8800
7 Bupyeong Saeil Center 539, Gilju-ro, Bupyeong-gu (Galsan-dong) 032-511-3161
8 Gyeyang Saeil Cente 10, Bongo-daero 628beon-gil, Gyeyang-gu 032-554-9368
Source: "Be an Incheoner" - Guidebook for Foreign Residents in Incheon