• Website: www.iscfr.or.kr (available in English, Chinese, Japanese, Russian and Vietnamese)
• Address: 40, Yesulro 192beongil, Namdong-gu, Incheon Metropolitan City (8F, Saemaul Center of Incheon Metropolitan City)
• Tel: 1833-6333

Counselling desk

• Counselling areas : Living convenience regarding housing, education, etc.; professional counselling on laws and work
• Counselling methods : visit, phone call, online counselling
• Counselling hours : Mon. to Fri. / 09:00~18:00

Korean Class

• Class Name Beginner Class / Primary Class 1 and 2 / Intermediate Class / TOPIK Class (12-week course each)
• Application visits on a first-come first-served basis; online (refer to the notice on the website for each season)

• Website: www.ifez.go.kr/global/main.do (available in English, Japanese, Chinese)
• Inquiries: 032-453-7350
• Address: 1F, G-Tower, 175 Art center-daero, Yeonsu-gu, Incheon (Songdo-dong)

Major Programs

• Educational Support : Korean class, Talk House, etc.
• Counselling : Counselling for living convenience among IFEZ foreign residents; experts' counselling
• Others : IFEZ Global Center orientation session, traditional culture experiences, etc.

• Professional counsellors from the same country help female immigrants.
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• In case counselling and protection are urgently required for emergency situations such as family violence, sexual violence, etc., this service is available 24 hours a day, 365 days a year. When a difficulty arises in a multicultural family, various support services are available, including counselling on life, nationality, stay in Korea, etc. as well as interpretation and translation for reports at court, etc.
• PCounselling is followed by various assistance from related agencies such as the Multicultural Family Support Center, family violence counselling center, sexual violence counselling center, shelter for family violence victims, police, hospital, and women's organizations, etc.
• The counselling content are all confidential in principle.

Service Details

How to Use

• Phone call counselling (trilateral phone call) ☎ 1577-1366
  • Working Hours: 24 hours a day, 365 days a year
  • Service languages: Korean, English, Chinese, Vietnamese, Tagalog(Philippines), Khmer (Cambodia), Mongolian, Russian, Japanese, Thai, Lao, Uzbek, Nepali
• Online counselling
  • Website: www.liveinkorea.kr
  • How to Use: Menu → Counselling Room → 1:1 counselling (noticeboard)
  • Service Language: Korean, English, Chinese, Vietnamese, Tagalog(Philippines), Khmer (Cambodia), Mongolian, Russian, Japanese, Thai, Lao, Uzbek, Nepali
• On-site Visit counselling and interview counselling
  • On-site Visit counselling: A Danuri Call Center counsellor visits in person
  • Interview counselling: Counselling is provided at Danuri Call Center for visitors
  • How to Use: Reservation for an appointment with a counsellor
• Shelter for emergency situations
  • Working Hours: 24 hours a day, 365 days a year
  • How to Use: Visits and counselling service are available in Seoul, Gyeonggi, Suwon, Daejeon, Gwangju, Busan, Gyeongbuk, Gumi, Jeonbuk, Jeonju, etc.

• 6 local counselling centers and shelters for emergency situations are open on Monday to Friday between 9:00 and 18:00. Any phone call during 024 Guidebook for Foreigners in Incheon off-duty time is connected to Seoul Office and a near shelter for female immigrants will provide assistance.

• Danuri support for multicultural families. Website: www.liveinkorea.kr

Multicultural Family Support Centers in Incheon (9 places)

Major Programs

• Counselling
  • Counselling and information service for multicultural families and children who have recently moved into Korea
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• Interpretation
  • Escort interpretation for emergency situations and stable settlement in Korea; interpretation for communication between family members
  • Interpretation or translation via phone and email
• Educational support
  • Korean learning, child education, multicultural education
  • Elementary knowledge for employment: informatization, etiquette at work, image making, etc.
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• Others
  • Community gathering, voluntary work, cultural experience, etc.

• Website: saeil.mogef.go.kr